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          Savjetujemo vam da prije odabira provjerite dostupnost ponude kako bi bili sigurni koji paket vam pripada

          Provjeri dostupost

          Talk for 0 HRK/min towards all fixed networks and Vip mobile network

          We bravely took a step into the fixed telephony market offering our users the best offer in the market! Transfer to Vip and
          talk on your fixed telephone unlimitedly for HRK 0/min.
          towards all fixed national networks and Vip mobile network!

          You will also keep your telephone number and receive only one invoice for all Vip services.

          Why Vip fixed telephony?

          • Unlimited talking for HRK 0/min. with customers of all fixed network and Vip mobile network in Croatia
          • Retain the existing number of fixed telephone
          • Receive only one bill from Vip, no bills of other operators
          • You do not have extra costs because you use your existing fixed phone as up to now

           

          Additional services

          All these services are turned on at the request of financially responsible person:

          Service Name Price
          (VAT included)
          Service use option for POTS line user Service use option for ISDN line user
          One-time ban on sending personal number CLIR – per call
          gratis
          +
          +
          Rejection of Caller ID, NoCLIP – permanently
          gratis
          +
          +
          Forwarded calls refusal
          gratis
          +
          +
          Conference call and call-back (up to three participants)
          Activation of additional service on demand HRK 25.00
          +
          +
          Monthly fee per connection HRK 15.00
          Call waiting - CW
          gratis
          +
          +
          Call forwarding - CF ("follow me", "follow me when I'm busy", "follow me when not answering")
          gratis
          +
          +
          Rejection of called number ID, COLR - permanently
          Activation of additional services on request
          - one time basis
          gratis
           
          +
          Monthly fee per connection
          Caller ID, CLIP - permanently
          Activation of additional services on request
          - one time basis
          HRK 25.00
          +
          +
          Monthly fee per connection HRK 15.00
          Rejection of caller ID, CLIR - permanently
          Activation of additional services on request
          - one time basis
          HRK 45.00
          +
           
          Monthly fee per connection HRK 45.00
          Outgoing calls ban
          International outgoing calls ban (00, 901)
          gratis
          +
          +
          Ban on outgoing calls to mobile networks (091, 092, 095, 098, 099)
          Ban on outgoing calls to value-added services (060, 061, 9841, 18841)
          Ban on all outgoing calls to Internet access providers (076, 077, 9767)

          (00, 901, 060, 061, 9841, 18841)
          Ban on outgoing calls to mobile networks and calls to value-added services (091, 092, 095, 098, 099, 060, 061, 9841, 18841)
          Ban on outgoing international calls, calls to value-added services, calls to mobile networks, and calls to Internet access providers (00, 901, 060, 061, 9841, 18841, 091, 092, 095, 098, 099, 076, 077, 9767)
          Ban on outgoing calls except to the service numbers (0800, 92, 192, 93, 94, 9155, 112)
          Ban on outgoing international calls, calls to value-added services, calls to mobile networks (00, 901, 060, 061, 9841, 18841, 091, 092, 095, 098, 099)
          Calling subscriber at a specific time (awakening, etc.)
          Automatic service:
          +
          +
          Service activation (code 9101 or according to the procedure for tone dialing) HRK 0.63
          Automatic wake-up call checking (code 9102) HRK 0.31
          Order cancellation (code 9103) HRK 0.31
          Several wake-up orders cancellation (code 9107) HRK 0.31
          User-to-User signaling-UUS for basic access
          up to 200 messages per month
          gratis
           
          +
          over 200 messages per month HRK 0.25
          User-to-User signaling-UUS for primary access
          up to 2000 messages per month
          gratis
           
          +
          over 2000 per month UUS is charged per message HRK 0.25
          Registering malicious calls for a period of 10 days
          (Service is provided only on request of the competent court upon subscriber's request) HRK 125.00
          +
          +

           

          Services that cannot be used
          Conference call up to 22 participants
          "Do not disturb"
          Abbreviated dialing
          Call without dialing (conditional - activated by subscriber)
          Call without dialing (unconditional - a permanent condition)
          Repeating the last dialed number
          Outgoing calls ban, steered by the operator:
          Ban on outgoing calls to a (single) number, steered by the operator:
          Callback (Call to busy subscriber)
          Voicemail
          Listening to messages from personal phone, number 1511, included in the monthly fee of the selected user package
          Recording greetings, number 1513, included in the monthly fee of the selected user package
          Recording a voice signature and password change, number 1514, included in the monthly fee of the selected user package
          Packages of additional services for subscribers connected to analogue and digital exchanges
          Monthly bill amount limit (ban on all outgoing calls except to the Customer and Emergency services, by limiting the monthly amount of the user's bill), on request, in accordance with the T-Com Terms for additional service Limit of the Bill Amount
          Registering outgoing calls and time units
          The use of auxiliary counters at the subscriber's side (the price includes the necessary equipment in the exchange)
          Calling subscribers at a specific time (awakening, etc.) for all Halo and Super Business user packages Semi-automatic Service

           

          Fee name Fee Amount
          (VAT included)
          Fee for rehousing subscriber terminal equipment (connection) to a different address or address within the existing one, one-time, per connection HRK 101.43
          Fee for rehousing home subscriber exchange (connection) to a different address or address within the existing one, one-time, per line or channel HRK 625
          Relocation and replacement of subscriber terminal equipment at the subscriber's request, at the same address In accordance with Technical Support Price List
          The fee for reconnection of temporarily disconnected subscriber terminal equipment at the subscriber's request, one time, per connection (for PBX, bulk terminals, per channel).
          Up to 3 months
          HRK 75.00
          Fee for reconnection of temporarily disconnected subscriber terminal equipment at the subscriber's request, one time, per connection (for PBX, bulk terminals, per channel).
          3 to 6 months
          HRK 150.00
          Fee for phone number change at the subscriber's request, per number HRK 125.00
          Fee for reconnection of temporarily disconnected subscriber terminal equipment for non-payment, one time  
          Per connection HRK 101.43
          For PBX, bulk terminals, per channel HRK 101.43

          International calls

          International calls Rate (HRK/min.)
          ZONE 1:
          Fixed destionations 1.81
          Mobile destinations A 2.38
          Mobile destinations B 2.56
          ZONE 2: all destinations 2.44
          ZONE 3: all destinations 4.07
          ZONE 4: all destinations 5.32
          ZONE 5: all destinations 6.81
          ZONE 6:
          EMSAT, East Timor, Irridium 30.00
          INMARSAT (A, B, M, Aero, Mini M) 48.75
          INMARSAT ISDN 48.75

          Prices are quoted in HRK per minute, VAT included. Call rounding is 60 seconds.

          ZONE 1 - Fixed destionations: Austria, Belgium, Bosnia and Herzegovina, Czech Republic, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Liechtenstein, Luxembourg, Hungary, Netherlands, Norway, Germany, Poland, Portugal, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Serbia and Montenegro, Vatican, Great Britain.

          ZONE 1 - Mobile destinations A: Austria, Bosnia and Herzegovina, Czech Republic, Denmark, Finland, Ireland, Italy, Luxembourg, Hungary, Norway, Germany, Slovakia, Serbia, Montenegro.

          ZONE 1 - Mobile destinations B: Belgium, Estonia, France, Greece, Liechtenstein, Netherlands, Poland, Portugal, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

          ZONE 2: Alaska, Algeria, Argentina, Australia, Bahrain, Brazil, Egypt, Philippines, Gibraltar, Georgia, Hawaii, Hong Kong, South Korea, South Africa, Kuwait, Libya, Morocco, Mexico, New Zealand, Puerto Rico, Saudi Arabia, Singapore, Thailand, Taiwan.

          ZONE 3: Alaska, Algeria, Argentina, Australia, Bahrain, Brazil, Egypt, Philippines, Gibraltar, Georgia, Hawaii, Hong Kong, South Korea, South Africa, Kuwait, Libya, Morocco, Mexico, New Zealand, Puerto Rico, Saudi Arabia, Singapore, Thailand, Taiwan.

          ZONE 4: Angie, Angola, Antigua and Barbuda, Armenia, Aruba, Australia's external territories, Azerbaijan, Bahamas Islands, Bangladesh, Barbados, Belize, Benin, Bermuda, Botswana, Bolivia, Brunei Darussalam, Burkina Faso, Burundi, Bhutan, Central African Republic, Chile, Diego Garcia, Virgin Islands (GB), Dominica, Dominican Republic, DR Congo, Ecuador, Equatorial Guinea, Eritrea, Fiji, French Guiana, French Polynesia, Gabon, Gambia, Ghana, Grenada, Guam, Gvadelupa, Guatemala, Guinea, Honduras, India, Indonesia, Iran, Jamaica, Yemen, Jordan, Cayman Islands, Cameroon, Qatar, Kazakhstan, Kenya, Kyrgyzstan, Colombia, Congo, Costa Rica, Laos, Lesotho, Lebanon, Liberia, Madagascar, Macao, Malawi, Malaysia, Mali, Mariana islands, Martinique, Mauritius, Mauritania, Myanmar, Mongolia, Montserrat, Mozambique, Namibia, Nepal, Niger, Nigeria, Nicaragua, Netherlands Antilles, New Caledonia, Pakistan, Palestine, Panama, Paraguay, Peru, Reunion, Rwanda, El Salvador, Seychelles, Senegal, Sierra Leone, Sri Lanka, Sudan, Suriname, Saint Christopher and Nevis, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Swaziland, Tajikistan, Tanzania, Togo, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Venezuela, Vietnam, Zambia.

          ZONE 5: Afghanistan, American Samoa, Ascension, Chad, Đibuti, Ethiopia, Falkland Islands, Faroe Islands, Greenland, Guyana, Guinea Bissau, Haiti, Iraq, Cambodia, Kiribati, Cuba, Cook Islands, Maldives, Marshall Islands, Comoros and Mayotte, Micronesia, Nauru, Niue Islands, Norfolk Islands, Ivory Coast, Oman, Palau, Papua New Guinea, Sao Tome and Principe, Syria, North Korea, Solomon Islands, Somalia, Saint Helena, Saint Lucia, Thuraya, Tokelu Islands, Tonga, Tuvalu, Wallis and Futuna, Vanuatu, Western Samoa, Cape Verde, Zimbabwe.

          ZONE 6: EMSAT, East Timor, Irridium INMARSAT (A, Aero, B, M, Mini M) INMARSAT ISDN

          Tariffs

          Choose Fiksna Bez limita tariff and talk for HRK 0/min. with a monthly fee of only HRK 76.22.

          Tariff Fiksna bez limita Fiksna
          Monthly fee (HRK)
          76.22*
          75.00
          Calls to fixed networks in CRO (HRK/min)
          0.00
          0.20
          Calls to Vip mobile network (HRK/min)
          0.00
          0.99
          Calls to other mobile networks in CRO (HRK/min)
          1.51
          1.51

          All prices include VAT. All calls incur HRK 0.29 call setup fee with the unit price charged in 60 second blocks.

          * The above-mentioned monthly fee applies during the first 6 months of the contract for all contracts signed by Feb 29, 2012. After 6 months of promotion, the monthly fee is HRK 100.61.

           

          One-time fees
          One-time fixed telephony activation fee
          HRK 1.00*
          One-time fee for unfounded malfunction notification
          HRK 406.50
          One-time fee for a fixed phone number change
          HRK 101.63
          Earlier contract termination fee
          HRK 75.00**

          * The above-mentioned activation fee amount applies to fixed telephony subscription contract signing for 12 or 24 months.

          ** In case of the subscription contract termination before the expiration of the mandatory contract duration, the user will be charged the amount of Compensation for earlier contract termination multiplied by the number of remaining months of the mandatory contract duration or the fee in the amount of discounts on products and services the user acquired, if the fee is more favorable for the user. In case of subscription termination before the expiration of the mandatory period of 3 months, the user agrees to pay one-time fee for early contract termination multiplied by the number of remaining months of the mandatory contract duration.

           

          The second and third connection

          If you have multiple telephone lines with the same name, you can obtain a monthly fee discount for the second and third connecton.
          In order to obtain a discount, you need to fill in an application form and attach a copy of the ID card and the last paid bill for the connection you want to obtain a discount for.

          Discount can be obtained by:

          • Subscribers who have two or three connections, provided that the connections are to the same name regardless of subscriber's address; they pay the regular monthly fee for the first connection, and only for the second and third connection the corresponding discount is applied.
          • If the subscriber has 4 or more connections, then the regular monthly fee is paid for the fourth, and only for fifth and sixth connection the corresponding discount is applied.

           

          ISDN connection

          ISDN connection is an upgrade on an existing analogue fixed telephone network, which at the same time enables phone calls, surfing the internet, and fax.

          On the June 1, 2011 we stopped selling ISDN connections. The same is no longer available to new subscribers for activation, while the existing ISDN subscribers can still use ISDN under current rules and price list.


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