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              Call specification

              Call specifications are forwarded as an attachment to the R1 invoice and contain a detailed presentation of all invoiced transactions.
              The specifications for each call, SMS message or data transfer provide the following information:

              • the date and time of establishing the call and/or data transmission and SMS messaging
              • the call duration and/or quantity of transmitted data
              • the number called and/or access point through which data was transmitted, and the numbers to which SMS messages were sent
              • the cost per minute or cost per SMS message (net value, excl. VAT)
              • the total cost of the call and other services (net value, excl. VAT)

              The specifications also provide information regarding all one-off and monthly fees contained in the invoice. This information is shown itemised for each subscriber number.

               

              Your invoice balance can be checked using the My Vip service.

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