Call specification
Call specifications are forwarded as an attachment to the R1 invoice and contain a detailed presentation of all invoiced transactions.
The specifications for each call, SMS message or data transfer provide the following information:
- the date and time of establishing the call and/or data transmission and SMS messaging
- the call duration and/or quantity of transmitted data
- the number called and/or access point through which data was transmitted, and the numbers to which SMS messages were sent
- the cost per minute or cost per SMS message (net value, excl. VAT)
- the total cost of the call and other services (net value, excl. VAT)
The specifications also provide information regarding all one-off and monthly fees contained in the invoice. This information is shown itemised for each subscriber number.
Your invoice balance can be checked using the My Vip service.