MultiSIM is an easy-to-use service; all you need to do is to insert additional SIM Cards in the additional devices that you wish to use, and MultiSIM service is ready for use.
How to distinguish the main SIM Card from additional ones?
Additional cards that you get with a MultiSIM package are marked "mSIM". Additionally, when you insert your additional cards in mobile devices, the "mSIM" mark will appear on the device display together with the indication of the mobile network. This is how you can distinguish your main SIM Card from your additional ones.
Please bear in mind that the "mSIM" mark on your mobile device display does not depend on the selected designation state for calls, SMS and MMS.
Device designation for incoming calls, SMS and MMS
To additionally adjust the MultiSIM service to your needs, you can select the device on which you want to receive incoming calls, SMS and MMS. You can do this by sending a blank SMS, as follows:
- If you want to receive all incoming calls, SMS and MMS on all active devices, send a blank SMS to 786 from any device. This is the initial service setup upon activation.
- If you want to receive incoming calls on all active devices, and SMS and MMS only on your main device (device with your main SIM Card), send a blank SMS to 787 from any device.
- If you want to receive incoming calls, SMS and MMS exclusively on one device, send a blank SMS to 789 from the device you want to designate.
Upon completion of the designation, you will receive a confirmation SMS on your device. The designation will not be completed until you receive this SMS.
Receiving incoming calls, SMS and MMS on all active devices
Making a call, sending SMS and MMS
Regardless of the selected designation state, you can make outgoing calls and send SMS and MMS from any given device.
Subsequent calls
It is not possible to have two subsequent outgoing voice calls, but it is possible to have one active voice call on one device and active data call on another device, i.e. while using the other device to download e-mails from you BlackBerry.
Activated tariff models and options
The tariff model activated on your main card is also activated on your additional cards. All benefits that you use on you main card can also be used on your additional cards.
Additional services
Any additional services activated on your main card are also activated on your additional cards, but bear the following in mind:
- when buying content, Melodies or Pictures for instance, the requested content will be delivered exclusively to the device used to request it;
- when using services such as Vip parking or m-transport (‘m-prijevoz’), the confirmation message for paid parking or tramway tickets will be delivered exclusively to the device used to request the service.
Additional services that need an mPIN authentication can only be used from the main device.
Additional notes
In the event that your main card is temporarily disconnected or deactivated for reasons described in the Terms & Conditions of Vipnet d.o.o., your additional MultiSIM Cards will also be temporarily disconnected or deactivated. Any breach of the MultiSIM Terms & Conditions will be considered as a valid reason to deactivate the MultiSIM service and also to deactivate the subscription.
