Roaming charges
Calls, SMS and MMS messages are charged according to Vodafone World's price list. The charges depends on whether the call is incoming (i.e. someone is calling you) or outgoing (i.e. you are calling someone).
For incoming calls, both you and the caller pay a share in the call
The caller pays for the part of the call from his phone to Vip’s network in Croatia. The rate is the same national rate they always pay for calling a Vip number.
You have to pay the cost of forwarding the call from Vip’s network in Croatia to the foreign country you are in according to Vodafone World’s price list.
NOTE: You can choose to activate the Call Barring service for incoming calls when you are abroad. This will prevent you from having to pay international call charges.
Outgoing calls
If you make outgoing calls while abroad, the roaming calls are charged in accordance with Vodafone World’s price list.
You may receive the roaming call charges later, since Vipnet has to receive the data from its roaming partners before charging them to your account.
Voice mail
While roaming, the SMS notification of incoming messages is free of charge and the notification by call from Voice Mail is charged according to Vodafone World’s price list for incoming calls.
Call Forwarding
If you have diverted all your incoming calls to your Voice Mail, and you are in roaming, these calls will not be charged.
When you are not answering, when you are unavailable or busy, and your calls are diverted to your Voice Mail, the call is charged twice:
- as an incoming call to your mobile phone according to Vodafone World’s price list for incoming calls,
- as an international call diverted from your mobile phone to your Voice Mail, according to Vodafone World’s price list for outgoing calls.
SMS
- While in roaming, your incoming SMS messages are free of charge.
- Outgoing SMS messages are charged according to Vodafone World’s price list.
MMS
- While roaming, your incoming MMS messages received via the GPRS or UMTS infrastructure of the roaming partner are free of charge.
- Outgoing MMS messages are charged according to Vodafone World’s price list.
If you are a Vipme customer and are interested in roaming services, please click here.
